AudioBuy India Store Information
हम मुंबई , दिल्ली, बैंगलोर , हैदराबाद, अहमदाबाद , चेन्नई, कोलकाता , सूरत और जयपुर सहित भारत में अधिकतर स्थानों के लिए शिपिंग करते हैं!
डिलीवरी में कितना समय लगेगा?
अपने आदेश स्टॉक में है। यह तुरंत अमरीका से भेज दिया जाएगा और लगभग 7 दिन बाद आप के लिए आ जाएगा । अपने आदेश स्टॉक में नहीं है, लदान और वितरण के लिए आवश्यक एक अतिरिक्त 7 दिन हो जाएगा।
भुगतान की विधि
इस समय हम केवल पेपैल स्वीकार करते हैं। सभी पेपैल भुगतान पेपैल के खरीदार संरक्षण शामिल हैं।
सभी आइटम संयुक्त राज्य अमेरिका में उनके संबंधित निर्माता वारंटी द्वारा कवर कर रहे हैं । सभी वारंटी मरम्मत संयुक्त राज्य अमेरिका में बाहर किया जाना चाहिए ।
अपने आदेश भेज दिया गया है, हम आदेश के लिए ट्रैकिंग नंबर के साथ हमारे ग्राहकों को एक ईमेल भेजें। आप ईमेल द्वारा एक ट्रैकिंग नंबर प्राप्त या ट्रैकिंग जानकारी की पुष्टि करने के लिए की जरूरत नहीं थी , तो हमसे संपर्क करें।
कितना शिपिंग लागत कर रहे हैं ?
हमारी वेबसाइट पर सूचीबद्ध सभी की कीमतों में मुफ्त शिपिंग शामिल हैं।
आप मैच की कीमत क्या है?
आप एक प्रतिष्ठित कंपनी से एक कम कीमत देखते हैं, तो हमसे संपर्क करें और हम मैच या इसे हरा करने का प्रयास करेंगे कृपया!
हम अंतरराष्ट्रीय ग्राहकों के लिए FEDEX जहाज। अंतरराष्ट्रीय ग्राहकों के लिए मानक शिपिंग तरीकों FEDEX प्राथमिकता और FEDEX एक्सप्रेस कर रहे हैं । इन सेवाओं पर नज़र रखने के विवरण शामिल हैं और पारगमन में ज्यादातर मामलों में 4-9 व्यावसायिक दिनों के लिए किया जाएगा।
Important Customer Information
All payments are processed securely by Paypal , offering both buyer and seller protection. Online orders are confirmed in stock and ready to ship before Paypal payment is completed. All orders ship FEDEX and require signature upon delivery. Orders are typically delivered within 4-5 business days following dispatch. Fedex tracking details are provided for all orders.
AudioBuy India ship directly from the USA at the best delivered prices. We are entirely independent from other Indian importers and offer musicians worldwide a greater choice when shopping online for sound equipment , instruments and recording gear. We do not honour warranty , rebates , discounts or coupon codes for any products purchased from other dealers or third party distributors/importers. All products sold by AudioBuy India are shipped and sourced from Ebay authorised dealers and carry a minimum warranty period of one year. If your purchased product requires repair or replacement under warranty please contact AudioBuy in all cases. 3rd party Indian importers and distributors may request payment for their labour so it is always best to contact AudioBuy for free warranty repair/replacement (minimum period of one year). General customer support , length of serviceable warranty , pricing and order history are all important factors to take into consideration before buying online. Please read our terms below before proceeding with your order or contact us using the form below. We do not currently offer phone support but have staff available Monday-Sunday to answer any questions with a fast response time during weekdays. Response times during the weekend may require 12-24 hours.
Billing , Payments & Shipping Information
If you just placed your order, what you are seeing on your bank account is an authorisation (not a charge). This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. After your order is placed on the AudioBuy website , we will confirm your entire order is in stock and ready to ship. Prior to order shipment we will then proceed to bill or "charge" your credit or debit card for the order total. In the event where your entire order is not in stock , we will not charge your credit or debit card. You will be notified by email or phone if your order is not in stock and given the option to either cancel your order or wait for your order to be shipped once stock arrives. Note : If we do not have an item in stock , it generally takes one(1) week to order in and dispatch.
To avoid ordering item(s) which are not readily in stock , please contact us before checking out to request stock availability and/or arrival times for the products you are interested in purchasing from our website.
Fraudulent Orders & Unauthorised Credit Card Payments
All credit card payments are screened and verified before we are able to dispatch your order - this security measure is in place to ensure the transaction has been authorised by the card owner. Under no circumstances do we process card payments which are unauthorised. Unauthorised credit card payments will be reversed immediately to the credit card used to complete the transaction.
Please reference your order number if you require an order update or tracking information.
AudioBuy India is a division of AudioBuy LLC - we ship all products direct from the USA (Wilmington , Delaware) and offer guaranteed landed costs for all musical equipment and accessories purchased and shipped from the AudioBuy website. All items sold are returned or replaced if they arrive damaged or experience manufacturer defects during our 1 year warranty period.
If your order has not shipped and you require a refund , please contact us and we will process your refund within 2 business days. We encourage all customers to contact us for refund requests as bank disputes may take some time to investigate and process on their end. When contacting us for tracking details , order updates or refunds , be sure to include your order ID (between 3-5 digits).
Most items are in stock with a varying number of authorised Ebay sellers. If your order is not in stock at the time of purchase , we will contact you with a timeframe for delivery. Alternatively we will refund your payment upon request. Please note : If an order you have placed on the AudioBuy website cannot be shipped for an extended period of time due to backorder or discontinued status - we will refund your payment immediately.
Electrical Products / Voltage Compatability
Electronic products listed on the AudioBuy India website are shipped from the USA. Depending on the product , its operating voltage will either be 110VAC or 100-240VAC for global use. Most manufacturers of electronic items set their products to operate at all voltages (100-240VAC) while some manufacturers such as DBX and Marshall manufacture 110VOLT units inside the American market.
*Most of the products listed on the AudioBuy operate at 100-240VAC which will function correctly in India. However , some manufacturers and products we ship to India are set to operate at 110VOLT which will require a step down transformer , plug adaptor or fuse change in order to function correctly in India. Please contact us before purchasing if you have any questions related to the operating voltage of products.
Counterfeit Warning - Buyer Beware!
Before buying online it pays to check the retailer is shipping genuine product and not one of the many counterfeit knock-offs now available online. As an example , Fender guitars are manufactured and shipped from the USA. Counterfeit Fender guitars will be made in another country such as China and/or shipped from a location outside of the United States (country of manufacture). We offer buyer protection on all online purchases because we stand behind our products and do not deal in second hand or counterfeit knock offs. Please contact us if you are concerned about a counterfeit or "fake" item being listed on another website - We will respond to you with a recommended course of action. All products sold on the AudioBuy website are legitimate and sourced from authorised Ebay dealers.
If your order is not in stock at the time of purchase you'll be notified via email and your order(s) will ship when stock becomes available. If your order is unable to be shipped quickly we will inform you of delays where you can opt for a refund , a suitable replacement or continuation of the order. Due to the large number of products we sell , not all products are in stock at any given time. The same applies for all items which have recently been discontinued with the manufacturer. If there is an item which has been discontinued , our catalogue will update approximately once every fortnight to reflect changes in stock availability.
AudioBuy retail a wide range of musical instruments including guitars , recording gear , acoustic guitars , pickups , microphones , headphones , mixers , audio interfaces , DI boxes and accessories from major brands such as Gibson , Fender , Schecter , Shure , Ibanez , Digitech , Yamaha , Roland etc. All of our listed prices are 100% inclusive of all international shipping costs and free shipping throughout India. Unlike many online retailers , AudioBuy do not require a minimum purchase in order to qualify for free shipping.
Order updates and customer communication
To check the status of your order please contact us (message form below). If you're unable to login to your AudioBuy account after checkout , please reset your password or contact us directly. To sign in to your account please click the "Sign In" button at the top of the page.
International Shipping Returns & Exchanges
All international customers will be responsible for shipping costs involved in returning product back to our premises for store credits or item replacements. If you have questions about our international shipping policies please contact us before you make your purchase.
We try to ensure that in-stock orders are processed within 48 hours of the order being placed, but some circumstances may prevent this (IE. Stat Holidays). We ship all orders as soon as possible. Once your order leaves our warehouse you will receive an email with tracking information. All delivery times listed are measured in Business Days, meaning Monday-Friday.
Are there warranties on my purchase?
All products listed on the AudioBuy website are covered under a one year return to base manufacturer's warranty. This warranty applies to all product(s) which have developed a manufacturer defect during use and will not apply for goods damaged from mis-use or incorrect use of its intended purpose. Please contact AudioBuy if you have any further questions about the manufacturer's warranty we provide.
How do I track my order?
Once your online order has been dispatched , we email through tracking details which can be tracked on the FEDEX website. Please note : Tracking details require approximately 24 hours before they can be accessed on the FEDEX website. If you have not received your tracking details post shipment , please contact us and we will email your tracking number within 1-2 business days. Our listed prices are inclusive of all international shipping costs.
How much is shipping?
All products listed on our website include free shipping. Upgrade options are available such as Fedex or Next Day Air and can be calculated by contacting us. Advertised pricings on our website include free international shipping to India and all other countries serviced by FEDEX. All prices on the AudioBuy website are inclusive of all shipping costs both internationally and throughout India.
Do you price match?
If you see a lower price from a reputable company, please contact us and we will attempt to match or beat it! AudioBuy India adhere to Minimum Advertised Pricing but we are able to offer a lower price over the phone or through emails. Please contact us with the product name and supporting documentation the item is listed on another website at a lower price.
What if I want to return an item for a full refund?
We want to provide a great worry-free shopping experience for our customers, so we do offer a return policy. If it is within 30 days of the item being delivered, please contact us to request an RMA for refund. We do NOT accept any returns, exchanges or refunds for any books, and/or any OPENED software or CD/DVDs, mouthpieces, and harmonicas.
What are the most common regions of India we ship to?
Mumbai , Kolkata , Delhi , Chennai , Bangalore , Hyderabad and Ahmadabad.
To contact AudioBuy India please email us using the form below or leave a message on our online support and review forum. Please reference your order number if you require an order update or tracking information.
If you have an order in pending status with AudioBuy which requires urgent attention - Please include the word 'Urgent' in the subject line of your email. This will ensure your enquiry is pushed to the top of our response queue and you can expect a reply within 12 hours. Please include your order number in all correspondence. Your order number was included in the confirmation you received after purchase and can be viewed in your account (example order ID : 400000309).